FAQs
Product Questions
Can I put my mug/tray in the dishwasher or microwave?
Yes! I only use stoneware and food safe glazes. All products are microwave and dishwasher safe (though product life for especially delicate items may benefit from hand washing)
Where are you located?
All products are made by hand and fired in my studio in Vicksburg, MS.
What are your products made of?
My pieces are made using cone 5-6 stoneware clay and painted using a combination of glazes and underglazes.
Do you take custom orders?
It depends! Contact me if you'd like to discuss a custom piece. In general, when accepting requests for custom work I prefer requests that are in line with my previous pieces and styles. Because of the multi-step process and unpredictable nature of pottery, I also can not take custom orders on tight timelines. Please don't hesitate to contact me to discuss a commission!
Where can I see more of your work?
I regularly post on my Instagram (@pifkeys_pots). I frequently film myself making many of the pieces you see here!
Shipping and Returns
What does shipping cost?
Shipping on all mugs is $10 for anywhere in the continental United States.
$5 for all spoon rests and small items within the United states.
Shipping will vary on larger pieces depending on size and weight.
Where do you ship to?
Currently I ship anywhere in the continental United States.
How are products shipped?
All products are shipped using recyclable materials and sent using USPS.
Can I return my product?
If there is an issue with your product upon arrival (if, for example it arrives broken), please contact me within 10 days of delivery to discuss a refund. Each piece is unique in size, shape, and design. Please be sure to read the product details before purchasing to ensure sizes and heights are as expected.